Privacy Policy

Introduction

This Privacy Policy (“Policy”) describes the practices of Toruk Magic Deep Tech Ltd. (“Company”, “we”, “our”) with respect to the collection, use, disclosure, and protection of personal data processed through our Web SaaS platform (“Service”). This Policy applies to all individuals (“Users”, “you”) who access or use the Service. It is effective as of 18 June 2025 and has been drafted in accordance with the UK GDPR (United Kingdom General Data Protection Regulation), the Data Protection Act 2018, and, where applicable, the EU GDPR for Users in the European Economic Area.

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By accessing or continuing to use the Service, you acknowledge that you have read and accept this Policy. For any questions, requests, or clarifications regarding this Policy, please contact us at info@torukmagic.com.

1. Data Controller

Toruk Magic Deep Tech Ltd. is the data controller for personal data processed in connection with the Service. We are responsible for determining the purposes and means of processing personal data. Any inquiries concerning data processing activities, data subject rights, or this Policy should be directed to info@torukmagic.com.

2. Categories of Personal Data Collected

When you register, use, or interact with the Service, we may collect and process the following categories of personal data:

2.1 Sensitive Personal Data

The Service does not require or intentionally request sensitive categories of personal data (e.g., health data, biometric data, racial or ethnic origin, political opinions, religious beliefs). Should any future feature or integration require such data, we will request explicit, informed consent prior to collection and processing, and will handle it in strict compliance with applicable law.

3. Purposes of Processing & Legal Basis

We process personal data for the following purposes, under the legal bases indicated:

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide, secure, and improve the Service:

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You may manage or disable cookies via browser settings or through our cookie consent mechanisms. Note that disabling certain cookies may impair Service functionality or user experience.

6. Data Security

We implement appropriate technical and organizational measures to safeguard personal data:

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7. Data Retention

We retain personal data only for as long as necessary for the purposes described:

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8. International Data Transfers

Your data may be stored, processed, or accessed in jurisdictions outside your country of residence (e.g., United Kingdom, European Economic Area, or other locations where our service providers operate). When transferring personal data internationally:

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9. Data Subject Rights

Under the UK GDPR and, where applicable, the EU GDPR, you have the following rights regarding your personal data:

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To exercise any of these rights, please contact us at info@torukmagic.com. We will respond within the timeframe required by law (generally within one month, extendable by up to two additional months for complex or numerous requests, with notice).

10. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from persons under 18 without parental or guardian consent. If a parent or guardian becomes aware that their child under 18 has provided us with personal data, they may contact us at info@torukmagic.com to request deletion of such data.

11. Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in legal requirements, our practices, or the Service’s functionality. Whenever we make material changes:

12. Contact Information

For any questions, exercising data subject rights, or other concerns regarding this Policy or our data practices, please contact:

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If you remain unsatisfied after contacting us, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the relevant supervisory authority in your jurisdiction.

13. Additional Considerations & Recommendations

Customer Support Policy

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This Customer Support Policy defines the scope, principles, response targets, and interaction guidelines for our support services. Objectives:

1. Introduction and Purpose

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2. Scope

This policy covers all support requests, inquiries, and complaints related to the Web SaaS platform provided by Toruk Magic Deep Tech Ltd. It applies to both individual and corporate subscribers.

3. Support Channels

Users can submit support requests via:

15. Contact Information

For any questions, suggestions, or complaints regarding support or this policy:

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Terms Of Service

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These Terms Of Service ("Terms") govern your access to and use of the Web SaaS platform (the “Service”) provided by Toruk Magic™ Deep Tech Ltd. ("Company", "we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

:

2. Acceptance and Modifications

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Commerce Disclosures

1. General Information

This document provides transparent information about pricing, payment, subscriptions, cancellation and refund rights, tax handling, and consumer rights in connection with Toruk Magic Deep Tech Ltd.’s Web SaaS service.

2. Company Details

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14. Contact and Support

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15. Effective Date and Updates

This Commerce Disclosures document is reviewed and updated periodically according to service changes and legal requirements. Significant updates are communicated by email or in-app notifications. Indicate the effective date/version at top or bottom of the document.

Privacy Policy

Introduction

1. Data Controller

2. Categories of Personal Data Collected

2.1 Sensitive Personal Data

3. Purposes of Processing & Legal Basis

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide, secure, and improve the Service:

You may manage or disable cookies via browser settings or through our cookie consent mechanisms. Note that disabling certain cookies may impair Service functionality or user experience.

5. Third-Party Service Providers & Data Sharing

6. Data Security

We implement appropriate technical and organizational measures to safeguard personal data:

7. Data Retention

8. International Data Transfers

9. Data Subject Rights

10. Children’s Privacy

11. Changes to This Privacy Policy

12. Contact Information

13. Additional Considerations & Recommendations

Customer Support Policy

Customer Support Policy

1. Introduction and Purpose

2. Scope

3. Support Channels